Seeking Business Partners
These schemes are only possible examples. Flexible scheme composition is possible depending on the details of your business, so please start by getting in touch.
Notification using pamphlets, websites, and in stores. We will prepare the materials required for development.
Examples of Business Partnerships
We can work with all industries, markets, and scales of company.
PC Manufacturer / Robotic Device Sales Companies
Real Estate Companies
Home Electronics Retailers
Main Range of Offered Support
We can respond to a wide range, from PCs to IoT devices.
Provision of OEM Service
We can provide support by visiting your customers, or by offering a call center or help desk in your stead.
As an OEM service, we can contribute to increased customer satisfaction.
Same-day callout service
Reception is open 9:00 - 21:00 every day of the year. Callouts are supported 24 hours a day. (Additional charges incurred between 20:00 - 9:00).
Methods of Support
- Callout support
- Carry-in support
- Delivery support
- Installation and Settings
- Control lessons
- Part replacement
- Data recovery
- Disposal and Recycling
- Resolution of other problems
- Peripheral devices
- Network devices
- Smartphones / tablets
- Digital home electronics
- Business devices
- Home energy management system related
Charges for callout support for corporations will be the total of (1) - (3).
*All prices are excluding tax.
(1) Basic charge: ¥5000 (callout support), ¥3000 (carry-in / delivery support)
(2) Environment and problem diagnosis charge: ¥6000
(3) Work charges: depends on the work performed
Support is offered by a network of approximately 200 bases (*) across Japan, from Hokkaido to Okinawa.
Taking directly managed stores as a starting point, we have a network of many participating stores all across Japan.
*219 bases across Japan (as of January 2018)
Support for Performing Settings
Providing specified work at fixed prices allows for the provision of a service capable of handling large volume and at low costs.
Examples of Businesses Using Our Services
- ISP (Internet Service Providers)
- Wireless LAN Router Retail Manufacturers
- PC Retailers
- Reception Waiting Ticket Issuing System Retail Companies
Comprehensive Reception Center
Our staff take requests and inquires from customers and business partners, provide guidance for desired support, adjusts schedule, and deploy the staff.
Emergency call center and night time call center support are also possible.
Reception is open from 9:00 - 21:00 all year round.
As well as individual customers, we also accept inquires from companies. Please make contact to discuss callouts, carry-ins, deliveries, telephone calls, and remote support, or other details of our services.
We can also offer services as a comprehensive reception center for PCs and digital devices for customers of your company.
We provide telephonic support for procedures that can be explained verbally, such as wireless LAN settings and how to use a robot.
We support through remote access in case virus removal or control by our staff is desired.
One-Stop to Resolve All Problems
If problems cannot be resolved through telephonic support, then they can be resolved with a callout via callout support.
High Technical Proficiency
We offer wide range of support for various digital devices, including not only PCs, robots, and IoT devices but also business devices.
We offer support for a wide range of devices, from home electronics to housing devices. Please contact for more details.
- Inspection, spot repair
Multi-language Call Center
24/7:Japanese / English / Chinese / Korean / Portuguese / Spanish
During the daytime:Thai / Vietnamese / Russian / French / Tagalog
24/7 support is available.
We also accept requests from various manufacturers and volume retailers to handle work for them or to create IT environments. Based on the technical prowess, we have accumulated from this large and varied range of completed tasks, as IT support professionals we have the capacity to resolve issues specific to corporations.
Devices Such as PCs
- Retail / installation / settings
- Onsite support / remote access
- Creation of manuals
- Composition / operational maintenance of G-Suite
- Composition / operation maintenance of Office 365
- Composition / operational maintenance of Azure
- Support for PC / iPhone / iPad / Android
- Cloning work
- Individual settings
- Periodic maintenance
- Security surveillance
- Network surveillance
- Retail / maintenance of corporate security software
- Irregular security check tests
- Data erasure (certificate confirming erasure can be issued)
- Provision of inkjet printers
- IT consulting
- Server retail / installation / settings
- Transfer from existing servers
- NAS retail / installation / settings
Inquiries Concerning Business Partnerships
As well as OEM services and device related support, we are also always looking for companies to work with as strategic business partners.